Leading U.S.-based Telecommunications Company

Leading U.S. telecommunications company scales multi-state hiring with Lifted, an Upwork Company™, onboarding workers in 2–3 days across CA, FL, KY and more

Aug 19, 2025

In short about the Impact

Enabled business continuity during high-stakes organizational change.

Workers engaged across multiple U.S. states (CA, FL, KY, and more).

Onboarded in days, not weeks.

Zero increase in full-time headcount.

The challenges we’ve tackled

Headcount Cap

Avoid adding full-time employees.

Urgent Project Timelines

Traditional onboarding cycles were too slow.

Compliance Risk

Engaging hourly workers without the right legal framework created potential exposure.

Geographic Dispersion

Talent was needed across multiple states, each with unique labor laws.

How our solution helped

Onboarded workers across multiple regions in just 2-3 days each.

Supported 20-40 hours per week schedules to match project demand.

"

We had the talent, we just didn’t have the legal structure to bring them on quickly.

"

Key success factors, which
make us different

Activate talent assignments in days, using streamlined compliance workflows.

Set up flexible work arrangements, enabling part-time and variable-hour schedules.

Avoid triggering headcount limits, preserving corporate alignment with the merger strategy.

Support a lean margin structure, essential for competing in rural markets.

The outcome

From Constraint to Competitive Advantage: With Lifted as a strategic workforce partner, the company turned a compliance bottleneck into a strategic advantage. They scaled operational capacity, preserved margin, and navigated a high-stakes merger without disruption.

While this work was performed when these Enterprise solutions were embedded in Upwork, the same offerings and more are now available through Lifted, an Upwork Company.

Gain visibility into your freelance workforce, today

Talk to our experts

Gain visibility into your freelance workforce, today

Talk to our experts

Gain visibility into your freelance workforce, today

Talk to our experts

Client cases

Explore other success stories