Global Education Technology Company

Global EdTech company expands multilingual teaching network with Lifted, an Upwork Company™, engaging 300 educators across 56 countries in 17 languages

Aug 19, 2025

In short about the Impact

~300 educators actively engaged across 56 countries.

17 languages supported by a globally distributed teaching network.

Client consistently receives 4.9/5 in satisfaction from engaged talent.

The challenges we’ve tackled

Headcount Constraints

Internal teams couldn’t absorb the administrative load tied to increasing engagements with educators.

Operational Inefficiency

Manual processes created delays in time tracking, payments, and contract management.

Limited Visibility

Lack of a unified system to track talent quality, contracts, or engagement history.

Trust Gaps

Payment delays and inconsistent communications were undermining confidence.

How our solution helped

Standardized contract structures and approval workflows across teams and regions.

Provided flexible contract language to support different currencies, time zones, and delivery formats.

Delivered real-time visibility into contracts and performance metrics, improving internal accountability.

It's all in the result and impact.

~300 educators actively engaged across 56 countries.

17 languages supported by a globally distributed teaching network.

Client consistently receives 4.9/5 in satisfaction from engaged talent.

Key success factors, which
make us different

Platform Standardization

One solution for onboarding, invoicing, and workforce management across 56 countries.

Educator Experience

Transparent contracts and predictable payments increased satisfaction and engagement.

Operational Alignment

Finance and HR gained visibility into spend and performance, enabling better reporting and resourcing.

Scalable Infrastructure

The company integrated Lifted’s solution with Workday, enabling faster approvals and smoother department-level expansion.

The outcome

From Disconnected Workstreams to Global Workforce Infrastructure: What began as a tactical fix became a strategic workforce shift. In partnership with Lifted, the company now supports nearly 300 educators across 56 countries using a repeatable, scalable model. Talent satisfaction remains high, new departments continue to adopt the model, and internal teams report greater flexibility and efficiency.

While this work was performed when these Enterprise solutions were embedded in Upwork, the same offerings and more are now available through Lifted, an Upwork Company.

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