Global Language Services Provider

Global language services provider scales multilingual delivery with Lifted, an Upwork Company™, engaging 2,500+ talent across 195 languages in 100+ countries

Aug 19, 2025

In short about the Impact

2,535 independent talent engaged.

195 languages and dialects supported across 100+ countries.

0.5-day average time to hire Pre-Identified Talent.

4.86 average talent satisfaction score.

The challenges we’ve tackled

Massive Project Volume

Thousands of audio files required accurate transcription from fluent speakers.

Language Diversity

195 dialects and language variations needed to be matched with contributors.

Budget Sensitivity

Projects had to be completed without locking in unnecessary spend.

Time-to-Hire Pressure

New contributors had to be activated in hours—not days.

How our solution helped

Onboarded 2,500+ sourced and pre-identified talent across 100+ countries.

Delivered 0.5-day average time to hire with bulk sourcing workflows.

Enabled flexible, scope-based contracts to avoid overcommitting project budgets.

Provided centralized tracking and reporting across all hiring activities.

It's all in the result and impact.

2,535 independent talent engaged.

195 languages and dialects supported across 100+ countries.

0.5-day average time to hire Pre-Identified Talent.

4.86 average talent satisfaction score.

Key success factors, which
make us different

Talent Pool Depth

Access to fluent speakers and transcription experts across nearly 200 languages.

Flexible Engagements

Scope-specific terms allowed hiring managers to match budget to real-time project demand.

Subject Matter Experts

Leveraged Lifted’s teams with expertise in streamlining high-volume hiring in regulated or research-heavy environments.

Centralized Coordination

Shared dashboards ensured alignment across hiring, sourcing, and payments.

The outcome

From Manual Hiring to Program-Level Execution: This engagement transitioned the Global Language Services Provider from a project-by-project hiring approach to a scalable transcription program supported by Lifted’s infrastructure. With 2,500+ talent onboarded YTD (with 0.5-day time-to-hire average!) the company now operates with a fast, flexible, and language-diverse talent model. They continue to scale globally, with Lifted embedded as a strategic partner in their research and language services talent delivery.

While this work was performed when these Enterprise solutions were embedded in Upwork, the same offerings and more are now available through Lifted, an Upwork Company.

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