Global SaaS Provider for Product Lifecycle Management Software

Global SaaS PLM provider scales product operations with Lifted, an Upwork Company™, engaging 200+ contractors monthly with 3-day average hiring

Aug 19, 2025

In short about the Impact

200+ independent contractors actively engaged monthly.

3-day average time to hire.

88% fill rate across six departments and three global regions.

The challenges we’ve tackled

Headcount Cap

No approval to add additional FTE headcount.

Siloed Operations

Limited visibility across regions created the risk of duplicate effort and inconsistent workflows.

Invoicing Complexity

Six teams required custom billing to meet procurement requirements.

How our solution helped

Scaled from one contractor to over 200 monthly active independent contributors.

Onboarded pre-identified and sourced talent through Lifted’s workflow.

Enabled reporting and invoicing by region and team to streamline budget tracking and internal compliance.

It's all in the result and impact.

200+ independent contractors actively engaged monthly.

3-day average time to hire.

88% fill rate across six departments and three global regions.

Key success factors, which
make us different

Centralized Platform

Teams across APAC, EMEA, and the Americas could tap talent on demand.

Pre-Identified + Sourced Talent

Combined internal network with the broader ecosystem available through Lifted to meet evolving skill needs.

Finance & HR Alignment

Integrated billing and reporting features enabled confident scaling across cost centers without increased operational burden.

The outcome

From One Hire to a Global Talent Engine: What started as a one-person quick fix became a company-wide solution. The Global Marketing team now has a repeatable model for managing hundreds of independent contractor engagements monthly, all without adding headcount or administrative burden. By integrating Lifted into both tactical and strategic operations, the company unlocked around-the-clock execution, regional flexibility, and seamless collaboration across departments.

While this work was performed when these Enterprise solutions were embedded in Upwork, the same offerings and more are now available through Lifted, an Upwork Company.

Gain visibility into your freelance workforce, today

Gain visibility into your freelance workforce, today

Gain visibility into your freelance workforce, today

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