Global Travel Platform

Global travel platform scales property inspections with Lifted, an Upwork Company™, engaging 350+ talent worldwide and cutting time-to-fill by 48%

Aug 19, 2025

In short about the Impact

6.2-day average time to fill (48% improvement).

350+ independent talent engaged across multiple regions.

Onboarded both sourced and pre-identified talent seamlessly.

Standardized QA process deployed across global inspection workflows.

The challenges we’ve tackled

Global Expansion Pressure

Rapid tier growth required inspection coverage across 6 continents.

Standardization at Scale

Needed consistent quality benchmarks across hundreds of diverse markets.

Demand Spikes

Seasonal fluctuations and tier launches drove unpredictable volume.

Talent Gaps

Pre-identified talent wasn’t sufficient for all required geographies.

How our solution helped

Built a global network of 350+ onboarded independent talent.

Blended sourced and pre-identified talent into a single delivery pipeline.

Delivered 6.2-day average time-to-fill (a 48% improvement over previous processes).

Provided real-time dashboards for tracking budget, quality scores, and coverage gaps.

It's all in the result and impact.

6.2-day average time to fill (48% improvement).

350+ independent talent engaged across multiple regions.

Onboarded both sourced and pre-identified talent seamlessly.

Standardized QA process deployed across global inspection workflows.

Key success factors, which
make us different

Multifaceted Sourcing and Onboarding Strategy

Combined the client’s pre-identified talent with curated talent pools available through Lifted.

Unified Workflows

Centralized onboarding, documentation, and delivery tools.

Scalable Oversight

Enabled the client to flex inspection volume as needs changed.

Strategic Partnership

Tight coordination between client ops and Lifted’s program team ensured agility and execution.

The outcome

From Bottlenecks to a Global QA Engine: What started as a launch-critical challenge became a repeatable success model. With Lifted, the client turned premium property inspections into a scalable, brand-safe, globally consistent operation. The framework is now being extended into other high-touch areas like photography, guest experience, and sustainability audits, bringing the same level of speed, consistency, and quality to new areas of the business.

While this work was performed when these Enterprise solutions were embedded in Upwork, the same offerings and more are now available through Lifted, an Upwork Company.

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