Mobileum unifies HR operations across 52 countries with Lifted, an Upwork Company™

Mobileum partnered with Lifted, an Upwork Company™ to scale HR operations efficiently while focusing on strategic growth and guaranteed outcomes.

At a glance.

Operations systems consolidated

0

Operations systems consolidated

0

HR operations unified across

0 countries

HR operations unified across

0 countries

centralized HR knowledge center launched

0

centralized HR knowledge center launched

0

completion of full global HR transformation

0 %

completion of full global HR transformation

0 %

“

Why would we not use this model? It delivered cost savings, better outcomes, and speed.

Why would we not use this model? It delivered cost savings, better outcomes, and speed.

Keith Green

Chief Human Resources Officer

Keith Green

Chief Human Resources Officer

Summary

Mobileum engaged Lifted’s Managed Services to handle key HR operations with guaranteed outcomes. The program enabled Mobileum to scale its HR infrastructure efficiently while maintaining focus on its strategic growth.

Challenges we tackled

  • Fragmented Systems

    25 different operational systems required consolidation

  • Limited Internal Resources

    25 different operational systems required consolidation

  • Inconsistent Job Architecture

    1,800 employees held over 450 unique job titles

  • Compliance Complexity

    Dozens of distinct payroll and compliance regulations had to be managed

How our solution helped

Mobileum engaged Lifted’s Managed Services to handle key HR operations with guaranteed outcomes. The program enabled Mobileum to scale its HR infrastructure efficiently while maintaining focus on its strategic growth.

  • Self-Service Enablement

    A centralized HR Knowledge Center with self-service access for employees and managers

  • Global Policy Standardization

    Consolidation of documentation and creation of a global policy framework

  • Program Management Resources

    Cost-effective access to experienced program managers

  • Scalable HR Operations

    Scalable support for HR outsourcing, talent acquisition, and L&D programs

It's all in the result and impact

  • Client Confidence in Compliance & Risk Control

    Each freelance engagement includes a built-in classification flow, aligned to national labor law, with full documentation. Clients can see the risk level, view documents, and rely on the MSP to manage compliance seamlessly.

  • Clear Value Reporting to Clients

    Clients receive dashboards tailored to their org structure, including assignment performance, spend, time-to-fill, supplier metrics, and early churn alerts—enabling them to benchmark performance and steer hiring.

  • Faster Time to Hire & Better Matches

    Vacancies are matched to the most relevant suppliers and freelancers in real time, with automatic distribution logic based on role, expertise, and rate benchmarks—accelerating hiring cycles for clients.

  • Simplified Contracting, Payments & Scalability

    Whether working with a few freelancers or scaling up during peak periods, clients benefit from automated contracts, approvals, and payments—all handled via one platform, with fewer dependencies on internal teams.

Key success factors, which make us different

  • End-to-End HR operations managed through Lifted

  • Custom-built programs aligned with business objectives

  • Rapid access to pre-vetted, contract-ready professionals

  • Seamless integration of policies and systems across 52 countries

  • Ongoing partnership between Mobileum leadership and Lifted support teams

While this work was performed when these Enterprise solutions were embedded in Upwork, the same offerings and more are now available through Lifted, an Upwork Company.

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