Agent of Record

Manage global worker classification at scale,
we take on the burden for you

Lifted’s agent of record services ensure every freelancer is properly classified, contracted, and paid with full visibility, audit-ready workflows, and built-in indemnification.

Talk to an expert

Used by 25,000 hiring managers

A list of suggested classification metrics for independent contractors, including talent details and tax information.

Global Compliance

Enterprise-grade protection, built into any engagement

Accurate classification, backed by experts

Structured onboarding and contract generation

Indemnification, included from day one

Auditable, documented workflows and centralized approval

Peace of mind for procurement, HR, and legal

Contract card for Talent marked classified with IC Classification template, beside a questionnaire with yes/no questions and view result button.

Classify

Classify and engage contractors with confidence

One agent of record for your global freelance workforce, with contractor classification backed by 20,000+ worker classifications a year, and every engagement indemnified against misclassification.

Tech-enabled classification aligned with local law, backed by experts
Every engagement indemnified against misclassification

Classify

Classify and engage contractors with confidence

One agent of record for your global freelance workforce, with contractor classification backed by 20,000+ worker classifications a year, and every engagement indemnified against misclassification.

Tech-enabled classification aligned with local law, backed by experts
Every engagement indemnified against misclassification

List of Talents with roles, currencies, and approval statuses alongside a bar chart showing total AOR spend of $42.380 from August to November.

Payments and Spend

One global system for every payment and every freelancer

Gain full visibility and control over your freelance workforce spend, across countries, currencies, and departments.

Pay in 180+ countries in local currencies
U.S. tax forms (W-8/W-9, etc.) handled electronically
Contractors receive fast, secure payments
Eliminate rogue payments and give Finance a full, compliant trail.

Payments and Spend

One global system for every payment and every freelancer

Gain full visibility and control over your freelance workforce spend, across countries, currencies, and departments.

Pay in 180+ countries in local currencies
U.S. tax forms (W-8/W-9, etc.) handled electronically
Contractors receive fast, secure payments
Eliminate rogue payments and give Finance a full, compliant trail.

Engagement workflow showing steps: Request Contractor, Check in VMS, and Classification Review approved, with Compliant Start pending.

Automated Workflows

Scale globally with structured, program-aligned workflows

The AOR model that supports rapid, compliant scale by aligning every engagement with your enterprise workflows.

Fast onboarding with AOR contracts and documentation
Approval workflows across Legal, Procurement, and Ops
Replace ad-hoc SOWs with standardized, repeatable engagement flows

Automated Workflows

Scale globally with structured, program-aligned workflows

The AOR model that supports rapid, compliant scale by aligning every engagement with your enterprise workflows.

Fast onboarding with AOR contracts and documentation
Approval workflows across Legal, Procurement, and Ops
Replace ad-hoc SOWs with standardized, repeatable engagement flows

World map with three Talent cards showing roles: Business analyst classified, Digital marketer EOR, and Product designer EOR.

Dashboard

Gain real-time visibility and program control

No more waiting for finance to export your AP to gain insights in contractor payments. Instead:

One dashboard for all your independent contractor activity.
See who's working, where, and under what structure
Track spend by region, business unit, or supplier
Identify gaps, risks, and trends with built-in analytics

Dashboard

Gain real-time visibility and program control

No more waiting for finance to export your AP to gain insights in contractor payments. Instead:

One dashboard for all your independent contractor activity.
See who's working, where, and under what structure
Track spend by region, business unit, or supplier
Identify gaps, risks, and trends with built-in analytics

What they say about Lifted

4.99

Maintained satisfaction score

Lifted, an Upwork Company™ delivered a synchronized global rebrand aligning Hitachi Energy under the Hitachi master brand while maintaining speed, consistency, and minimal operational disruption.

Read case study

Energy

Group of coworkers gathered around laptops

days

Average time-to-hire

Jumio leveraged Lifted, an Upwork Company™ to expand IT capacity across 10 countries, staying agile while maintaining quality and security in every initiative.

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ID Verification

Increase in productivity

Pipedrive partnered with Lifted, an Upwork Company™ to scale content globally, boost productivity, and expand multilingual coverage without straining internal teams.

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CRM

Languages supported globally

Automattic worked with Lifted, an Upwork Company™ to scale support for WordPress, Woo, and Jetpack, meeting global demand for speed and multilingual coverage.

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Web development

Operations systems consolidated

Mobileum partnered with Lifted, an Upwork Company™ to scale HR operations efficiently while focusing on strategic growth and guaranteed outcomes.

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Telecommunications

What they say about Lifted

Frequently
asked questions

What is Lifted's agent of record solution, and how does it help manage independent contractor engagements?
Lifted's agent of record (AOR) solution engages independent contractors through a structured, global model. Lifted handles contractor classification, contracts, onboarding, payments, and auditable documentation, while backing every AOR engagement with indemnification against misclassification liability. This gives your program one consistent process and clear visibility across the contractor lifecycle.
How does Lifted's AOR help with contractor classification and compliance?
Lifted's agent of record services assess each contractor using technology and expert review and manage contracts and payments. Lifted takes on the administrative burden and backs every AOR engagement with indemnification against misclassification liability and auditable documentation, while processing 20,000+ worker classifications a year across 180+ countries.
Which Lifted model do we need: AOR or EOR?
Lifted uses its AOR model when a worker qualifies as an independent contractor and its EOR model when the engagement requires an employment relationship. Because classification depends on the full facts of the engagement, Lifted assesses each case and routes it to the appropriate model.
How does Lifted classify contractors?
Lifted’s worker classification services are informed by local legal requirements and backed by expert review, processing 20,000+ worker classifications a year across 180+ countries. No single factor decides status; it depends on the totality of the circumstances.
What happens if a contractor's classification is challenged?
Every AOR engagement is supported by auditable documentation and built-in indemnification, so your program has a documented record of the engagement and protection at the engagement level.

Frequently
asked questions

What is Lifted's agent of record solution, and how does it help manage independent contractor engagements?
Lifted's agent of record (AOR) solution engages independent contractors through a structured, global model. Lifted handles contractor classification, contracts, onboarding, payments, and auditable documentation, while backing every AOR engagement with indemnification against misclassification liability. This gives your program one consistent process and clear visibility across the contractor lifecycle.
How does Lifted's AOR help with contractor classification and compliance?
Lifted's agent of record services assess each contractor using technology and expert review and manage contracts and payments. Lifted takes on the administrative burden and backs every AOR engagement with indemnification against misclassification liability and auditable documentation, while processing 20,000+ worker classifications a year across 180+ countries.
Which Lifted model do we need: AOR or EOR?
Lifted uses its AOR model when a worker qualifies as an independent contractor and its EOR model when the engagement requires an employment relationship. Because classification depends on the full facts of the engagement, Lifted assesses each case and routes it to the appropriate model.
How does Lifted classify contractors?
Lifted’s worker classification services are informed by local legal requirements and backed by expert review, processing 20,000+ worker classifications a year across 180+ countries. No single factor decides status; it depends on the totality of the circumstances.
What happens if a contractor's classification is challenged?
Every AOR engagement is supported by auditable documentation and built-in indemnification, so your program has a documented record of the engagement and protection at the engagement level.

Frequently
asked questions

What is Lifted's agent of record solution, and how does it help manage independent contractor engagements?
Lifted's agent of record (AOR) solution engages independent contractors through a structured, global model. Lifted handles contractor classification, contracts, onboarding, payments, and auditable documentation, while backing every AOR engagement with indemnification against misclassification liability. This gives your program one consistent process and clear visibility across the contractor lifecycle.
How does Lifted's AOR help with contractor classification and compliance?
Lifted's agent of record services assess each contractor using technology and expert review and manage contracts and payments. Lifted takes on the administrative burden and backs every AOR engagement with indemnification against misclassification liability and auditable documentation, while processing 20,000+ worker classifications a year across 180+ countries.
Which Lifted model do we need: AOR or EOR?
Lifted uses its AOR model when a worker qualifies as an independent contractor and its EOR model when the engagement requires an employment relationship. Because classification depends on the full facts of the engagement, Lifted assesses each case and routes it to the appropriate model.
How does Lifted classify contractors?
Lifted’s worker classification services are informed by local legal requirements and backed by expert review, processing 20,000+ worker classifications a year across 180+ countries. No single factor decides status; it depends on the totality of the circumstances.
What happens if a contractor's classification is challenged?
Every AOR engagement is supported by auditable documentation and built-in indemnification, so your program has a documented record of the engagement and protection at the engagement level.