Employees working on improving AI testing

Leading U.S. telecommunications company scales multi-state hiring with Lifted, an Upwork Company™

Lifted’s EOR model enabled a U.S. telecom to quickly scale pre-identified technical and marketing talent compliantly without adding full-time headcount.

At a glance.

Zero
increase in full-time headcount
Zero

increase in full-time headcount

Multiple
U.S.-state-worker-engagement
Multiple

U.S.-state-worker-engagement

needed for onboarding per worker, not weeks

0 ~ days

needed for onboarding per worker, not weeks

0 ~ days

Enabled
business continuity during high-stakes organizational change
Enabled

business continuity during high-stakes organizational change

We had the talent, we just didn’t have the legal structure to bring them on quickly.

We had the talent, we just didn’t have the legal structure to bring them on quickly.

Summary

During a critical merger period, a leading U.S. telecommunications company faced the challenge of keeping its operations running without adding to its full-time headcount. With projects dependent on trusted technical and marketing talent, many of whom were pre-identified, the company needed a way to engage these professionals quickly and compliantly. Lifted's Employer of Record (EOR) model delivered a compliant and workforce-ready infrastructure. This enabled the company to scale operational capacity in days instead of weeks while maintaining workforce compliance and avoiding hiring full-time employees.

Challenges we tackled

Faced with a pending merger, internal HR and talent teams had to rapidly engage critical technical and marketing talent while staying compliant and within budget constraints.

  • Headcount Cap

    Avoid adding full-time employees 

  • Urgent Project Timelines

    Traditional onboarding cycles were too slow

  • Compliance Risk

    Engaging hourly workers without the right legal framework created potential exposure

  • Geographic Dispersion

    Talent was needed across multiple states, each with unique labor laws.

How our solution helped

The company utilized Lifted’s Employer of Record (EOR) model for their pre-identified talent. This allowed the company to legally employ trusted contractors across the country without expanding internal headcount or managing backend compliance.

What We Delivered

  • Onboarded workers across multiple regions in just 2-3 days each

  • Supported 20-40 hours per week schedules to match project demand

‘Lifted’s EOR solution gave us confidence to move quickly and stay compliant.

Key success factors

Lifted worked directly with the internal HR and talent teams to:

  • Activate contracts in days, using streamlined compliance workflows

  • Set up flexible work arrangements, enabling part-time and variable-hour schedules

  • Avoid triggering headcount limits, preserving corporate alignment with the merger strategy

  • Support a lean margin structure, essential for competing in rural markets

This engagement gave the company full control over who to hire, while Lifted handled the rest.

The outcome

From Constraint to Competitive Advantage: With Lifted as a strategic workforce partner, the company turned a compliance bottleneck into a strategic advantage. They scaled operational capacity, preserved margin, and navigated a high-stakes merger without disruption.

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