Talent FAQs
Learn what to expect as your Upwork Enterprise contracts transition to Lifted. This page will be updated regularly with new details to help you prepare.
Understanding the Transition
- Why is my contract moving from Upwork Enterprise to Lifted?
Upwork Enterprise is now Lifted, an Upwork Company™ – one solution built for enterprises to source, contract, manage, and pay contingent talent.
Clients on Upwork Enterprise will gradually transition to the Lifted platform. If you currently work with clients on Upwork Enterprise, your active contracts will transition to Lifted with your clients.
On Lifted, you’ll have access to flexible opportunities, faster onboarding, and real opportunities with companies who value your craft.
- When will my contract move to Lifted?
Transitions will occur in phases over the coming months. You’ll receive an email from donotreply@upwork.com when your client is scheduled to move to Lifted. That email will include clear next steps and any required action, to ensure a smooth transition without interruption to your work.
- Will I need to take any action?
Yes. When your client moves to Lifted, you'll need to take a few simple steps to complete the transition and keep your contract and payments running smoothly. We'll share detailed instructions closer to your migration date, so you'll know exactly what to do and when.
Understanding the Transition
- Why is my contract moving from Upwork Enterprise to Lifted?
Upwork Enterprise is now Lifted, an Upwork Company™ – one solution built for enterprises to source, contract, manage, and pay contingent talent.
Clients on Upwork Enterprise will gradually transition to the Lifted platform. If you currently work with clients on Upwork Enterprise, your active contracts will transition to Lifted with your clients.
On Lifted, you’ll have access to flexible opportunities, faster onboarding, and real opportunities with companies who value your craft.
- When will my contract move to Lifted?
Transitions will occur in phases over the coming months. You’ll receive an email from donotreply@upwork.com when your client is scheduled to move to Lifted. That email will include clear next steps and any required action, to ensure a smooth transition without interruption to your work.
- Will I need to take any action?
Yes. When your client moves to Lifted, you'll need to take a few simple steps to complete the transition and keep your contract and payments running smoothly. We'll share detailed instructions closer to your migration date, so you'll know exactly what to do and when.
Understanding the Transition
- Why is my contract moving from Upwork Enterprise to Lifted?
Upwork Enterprise is now Lifted, an Upwork Company™ – one solution built for enterprises to source, contract, manage, and pay contingent talent.
Clients on Upwork Enterprise will gradually transition to the Lifted platform. If you currently work with clients on Upwork Enterprise, your active contracts will transition to Lifted with your clients.
On Lifted, you’ll have access to flexible opportunities, faster onboarding, and real opportunities with companies who value your craft.
- When will my contract move to Lifted?
Transitions will occur in phases over the coming months. You’ll receive an email from donotreply@upwork.com when your client is scheduled to move to Lifted. That email will include clear next steps and any required action, to ensure a smooth transition without interruption to your work.
- Will I need to take any action?
Yes. When your client moves to Lifted, you'll need to take a few simple steps to complete the transition and keep your contract and payments running smoothly. We'll share detailed instructions closer to your migration date, so you'll know exactly what to do and when.
Completing Your Move to Lifted
- Will my Lifted account use the same email as my Upwork account?
Yes. Your Lifted account will be created using the same email address linked to your Upwork account. You can update this email at any time after your Lifted account is set up.
- Will I need to complete an identity verification?
If you’ve already completed your identity verification on Upwork, you won’t need to verify again on Lifted.
If you’ve not yet completed your identity verification on Upwork, you’ll be asked to verify on Lifted upon receiving your first offer.
- How does Lifted ensure my data remains secure during the transition?
We take your privacy and data security seriously. The transition process follows industry-standard security protocols to protect your personal and contract information. You can review Lifted’s Privacy Policy, available through Lifted’s Terms of Service, for more details.
- Who do I contact if I have questions or issues?
You’ll get access to Lifted’s dedicated support team when your contract is ready to migrate. We’ll share details on how to contact support in your transition email.
Completing Your Move to Lifted
- Will my Lifted account use the same email as my Upwork account?
Yes. Your Lifted account will be created using the same email address linked to your Upwork account. You can update this email at any time after your Lifted account is set up.
- Will I need to complete an identity verification?
If you’ve already completed your identity verification on Upwork, you won’t need to verify again on Lifted.
If you’ve not yet completed your identity verification on Upwork, you’ll be asked to verify on Lifted upon receiving your first offer.
- How does Lifted ensure my data remains secure during the transition?
We take your privacy and data security seriously. The transition process follows industry-standard security protocols to protect your personal and contract information. You can review Lifted’s Privacy Policy, available through Lifted’s Terms of Service, for more details.
- Who do I contact if I have questions or issues?
You’ll get access to Lifted’s dedicated support team when your contract is ready to migrate. We’ll share details on how to contact support in your transition email.
Completing Your Move to Lifted
- Will my Lifted account use the same email as my Upwork account?
Yes. Your Lifted account will be created using the same email address linked to your Upwork account. You can update this email at any time after your Lifted account is set up.
- Will I need to complete an identity verification?
If you’ve already completed your identity verification on Upwork, you won’t need to verify again on Lifted.
If you’ve not yet completed your identity verification on Upwork, you’ll be asked to verify on Lifted upon receiving your first offer.
- How does Lifted ensure my data remains secure during the transition?
We take your privacy and data security seriously. The transition process follows industry-standard security protocols to protect your personal and contract information. You can review Lifted’s Privacy Policy, available through Lifted’s Terms of Service, for more details.
- Who do I contact if I have questions or issues?
You’ll get access to Lifted’s dedicated support team when your contract is ready to migrate. We’ll share details on how to contact support in your transition email.
Contracts & Work History
- If my contract moves to Lifted, can I still work on Upwork Global?
Yes, in most cases, you’ll be able to submit proposals and secure contracts on both Lifted and Upwork Global.
However, under Upwork’s Terms of Use, you can't use Upwork if you are currently employed by Lifted or any of its subsidiaries (including Ascen, Lifted’s Employer of Record partner), or if have not been employed by them at any time during the calendar year or within the past six months.
If you’re not sure whether your engagement is managed through Ascen, you can review your contract details to confirm.
- What happens if I don’t consent to move my contract to Lifted?
If you do not provide consent, Upwork will no longer be able to support your active contracts with enterprise clients once your client moves to Lifted. This is because Enterprise contracts can only continue on Lifted once the migration is complete.
- Will my contract terms change when my contract moves to Lifted?
No. All contract terms including pay rate, hours, and scope will remain the same during your contract transition to Lifted.
- When should I stop using Upwork and start using Lifted?
You’ll start working in Lifted on the date outlined in your transition email. Your contract(s) will be available on Lifted immediately after it is moved from Upwork, so there’s no interruption to your work or pay.
Contracts & Work History
- If my contract moves to Lifted, can I still work on Upwork Global?
Yes, in most cases, you’ll be able to submit proposals and secure contracts on both Lifted and Upwork Global.
However, under Upwork’s Terms of Use, you can't use Upwork if you are currently employed by Lifted or any of its subsidiaries (including Ascen, Lifted’s Employer of Record partner), or if have not been employed by them at any time during the calendar year or within the past six months.
If you’re not sure whether your engagement is managed through Ascen, you can review your contract details to confirm.
- What happens if I don’t consent to move my contract to Lifted?
If you do not provide consent, Upwork will no longer be able to support your active contracts with enterprise clients once your client moves to Lifted. This is because Enterprise contracts can only continue on Lifted once the migration is complete.
- Will my contract terms change when my contract moves to Lifted?
No. All contract terms including pay rate, hours, and scope will remain the same during your contract transition to Lifted.
- When should I stop using Upwork and start using Lifted?
You’ll start working in Lifted on the date outlined in your transition email. Your contract(s) will be available on Lifted immediately after it is moved from Upwork, so there’s no interruption to your work or pay.
Contracts & Work History
- If my contract moves to Lifted, can I still work on Upwork Global?
Yes, in most cases, you’ll be able to submit proposals and secure contracts on both Lifted and Upwork Global.
However, under Upwork’s Terms of Use, you can't use Upwork if you are currently employed by Lifted or any of its subsidiaries (including Ascen, Lifted’s Employer of Record partner), or if have not been employed by them at any time during the calendar year or within the past six months.
If you’re not sure whether your engagement is managed through Ascen, you can review your contract details to confirm.
- What happens if I don’t consent to move my contract to Lifted?
If you do not provide consent, Upwork will no longer be able to support your active contracts with enterprise clients once your client moves to Lifted. This is because Enterprise contracts can only continue on Lifted once the migration is complete.
- Will my contract terms change when my contract moves to Lifted?
No. All contract terms including pay rate, hours, and scope will remain the same during your contract transition to Lifted.
- When should I stop using Upwork and start using Lifted?
You’ll start working in Lifted on the date outlined in your transition email. Your contract(s) will be available on Lifted immediately after it is moved from Upwork, so there’s no interruption to your work or pay.
Working & Getting Paid on Lifted
- How will I communicate with clients?
For enterprise contracts, communication with clients will move from Upwork to Lifted. Once your contract transitions, you’ll message clients, share files, and manage milestones directly within the Lifted platform (or through the other channels you’ve agreed to use with your clients).
- If I currently use Upwork's work diary, do I need to track my time on Lifted?
Yes. If you are on a contract that requires time tracking, you’ll track and submit your hours using Lifted’s timesheet once your contract transitions to Lifted.
- Do I need connects on Lifted?
No. Connects are used on the Upwork platform, but aren’t used on Lifted. On Lifted, you can submit proposals directly to opportunities - no connects required.
- How will I get paid?
All payments for migrated contracts will be processed through Lifted.
- Will my contract fees change while moving to Lifted?
For contracts transitioning from Upwork Enterprise, your current fee structure will remain unchanged. You’ll continue with the same rates and terms after moving to Lifted.
- Will my Freelancer Plus membership on Upwork apply to Lifted?
No, Upwork freelancer membership plans are not transferable to Lifted. Lifted is a platform that operates independently of Upwork.
Working & Getting Paid on Lifted
- How will I communicate with clients?
For enterprise contracts, communication with clients will move from Upwork to Lifted. Once your contract transitions, you’ll message clients, share files, and manage milestones directly within the Lifted platform (or through the other channels you’ve agreed to use with your clients).
- If I currently use Upwork's work diary, do I need to track my time on Lifted?
Yes. If you are on a contract that requires time tracking, you’ll track and submit your hours using Lifted’s timesheet once your contract transitions to Lifted.
- Do I need connects on Lifted?
No. Connects are used on the Upwork platform, but aren’t used on Lifted. On Lifted, you can submit proposals directly to opportunities - no connects required.
- How will I get paid?
All payments for migrated contracts will be processed through Lifted.
- Will my contract fees change while moving to Lifted?
For contracts transitioning from Upwork Enterprise, your current fee structure will remain unchanged. You’ll continue with the same rates and terms after moving to Lifted.
- Will my Freelancer Plus membership on Upwork apply to Lifted?
No, Upwork freelancer membership plans are not transferable to Lifted. Lifted is a platform that operates independently of Upwork.
Working & Getting Paid on Lifted
- How will I communicate with clients?
For enterprise contracts, communication with clients will move from Upwork to Lifted. Once your contract transitions, you’ll message clients, share files, and manage milestones directly within the Lifted platform (or through the other channels you’ve agreed to use with your clients).
- If I currently use Upwork's work diary, do I need to track my time on Lifted?
Yes. If you are on a contract that requires time tracking, you’ll track and submit your hours using Lifted’s timesheet once your contract transitions to Lifted.
- Do I need connects on Lifted?
No. Connects are used on the Upwork platform, but aren’t used on Lifted. On Lifted, you can submit proposals directly to opportunities - no connects required.
- How will I get paid?
All payments for migrated contracts will be processed through Lifted.
- Will my contract fees change while moving to Lifted?
For contracts transitioning from Upwork Enterprise, your current fee structure will remain unchanged. You’ll continue with the same rates and terms after moving to Lifted.
- Will my Freelancer Plus membership on Upwork apply to Lifted?
No, Upwork freelancer membership plans are not transferable to Lifted. Lifted is a platform that operates independently of Upwork.
Ready to unify your contingent workforce program?
Ready to unify your contingent workforce program?