Episode 14: Start with the job to be done, and where AI fitsDefine the job to be done first, then decide where people, flexible talent, and AI fit.

Episode 14: Start with the job to be done, and where AI fits

Start with the result, not the role. Ernesto explains how leaders can break work into jobs to be done, decide whether each needs in-house, temporary, or full-time talent, and assess where AI can complete the work alone or amplify a curious specialist.

Episode 14: Start with the job to be done, and where AI fitsDefine the job to be done first, then decide where people, flexible talent, and AI fit.

Episode 14: Start with the job to be done, and where AI fits

Start with the result, not the role. Ernesto explains how leaders can break work into jobs to be done, decide whether each needs in-house, temporary, or full-time talent, and assess where AI can complete the work alone or amplify a curious specialist.

Episode 14: Start with the job to be done, and where AI fitsDefine the job to be done first, then decide where people, flexible talent, and AI fit.

Episode 14: Start with the job to be done, and where AI fits

Start with the result, not the role. Ernesto explains how leaders can break work into jobs to be done, decide whether each needs in-house, temporary, or full-time talent, and assess where AI can complete the work alone or amplify a curious specialist.

Portrait of Ernesto Lamaina

Ernesto Lamaina (Host)

GM, Lifted

Key insights

  • A job to be done is an activity that produces a specific result

  • Define the outcome before choosing an in-house, temporary, or full-time resource

  • Assess how much of each job AI can complete: 100, 80, 50, 20, or 0 percent

  • AI is another tool in the leader’s toolkit, not a separate workforce strategy

  • A specialist who uses AI deeply can produce more while achieving similar jobs to be done

  • Companies need deeply curious people who continuously teach themselves new AI tools

  • Early adopters of transformative tools can create outsized organizational impact

Key insights

  • A job to be done is an activity that produces a specific result

  • Define the outcome before choosing an in-house, temporary, or full-time resource

  • Assess how much of each job AI can complete: 100, 80, 50, 20, or 0 percent

  • AI is another tool in the leader’s toolkit, not a separate workforce strategy

  • A specialist who uses AI deeply can produce more while achieving similar jobs to be done

  • Companies need deeply curious people who continuously teach themselves new AI tools

  • Early adopters of transformative tools can create outsized organizational impact

Read less ...

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Read the related newsletter

Continue exploring this topic in Ernesto’s newsletter, “There is no worker type. There is only the job to be done."

Read the related newsletter

Continue exploring this topic in Ernesto’s newsletter, “There is no worker type. There is only the job to be done."

Read the related newsletter

Continue exploring this topic in Ernesto’s newsletter, “There is no worker type. There is only the job to be done."

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