
Episode 14: Start with the job to be done, and where AI fits
Start with the result, not the role. Ernesto explains how leaders can break work into jobs to be done, decide whether each needs in-house, temporary, or full-time talent, and assess where AI can complete the work alone or amplify a curious specialist.

Episode 14: Start with the job to be done, and where AI fits
Start with the result, not the role. Ernesto explains how leaders can break work into jobs to be done, decide whether each needs in-house, temporary, or full-time talent, and assess where AI can complete the work alone or amplify a curious specialist.

Episode 14: Start with the job to be done, and where AI fits
Start with the result, not the role. Ernesto explains how leaders can break work into jobs to be done, decide whether each needs in-house, temporary, or full-time talent, and assess where AI can complete the work alone or amplify a curious specialist.
Key insights
A job to be done is an activity that produces a specific result
Define the outcome before choosing an in-house, temporary, or full-time resource
Assess how much of each job AI can complete: 100, 80, 50, 20, or 0 percent
AI is another tool in the leader’s toolkit, not a separate workforce strategy
A specialist who uses AI deeply can produce more while achieving similar jobs to be done
Companies need deeply curious people who continuously teach themselves new AI tools
Early adopters of transformative tools can create outsized organizational impact
Featured recourses
Explore more of Ernesto’s content: Build better Contingent Workforce Programs
Key insights
A job to be done is an activity that produces a specific result
Define the outcome before choosing an in-house, temporary, or full-time resource
Assess how much of each job AI can complete: 100, 80, 50, 20, or 0 percent
AI is another tool in the leader’s toolkit, not a separate workforce strategy
A specialist who uses AI deeply can produce more while achieving similar jobs to be done
Companies need deeply curious people who continuously teach themselves new AI tools
Early adopters of transformative tools can create outsized organizational impact
Featured recourses
Explore more of Ernesto’s content: Build better Contingent Workforce Programs
Read less ...
Read the related newsletter
Continue exploring this topic in Ernesto’s newsletter, “There is no worker type. There is only the job to be done."
Read the related newsletter
Continue exploring this topic in Ernesto’s newsletter, “There is no worker type. There is only the job to be done."
Read the related newsletter
Continue exploring this topic in Ernesto’s newsletter, “There is no worker type. There is only the job to be done."
















