Global private research university develops inclusive medical simulation with Lifted, an Upwork Company™
Lifted, an Upwork Company™ partners with a global private research university to help assemble multi-disciplinary talent to scale transgender patient care training.
At a glance.
Summary
The University set out to build a narrative-driven simulation to help physicians better communicate with transgender and non-binary patients. The challenge wasn’t just technical as it required cultural fluency, inclusive design, and deep subject-matter alignment, all without the runway for lengthy hiring processes. By using Lifted, an Upwork Company™ to assemble and onboard a diverse project team of independent talent, they launched development with speed, accuracy, and authenticity.
Challenges we tackled
The University had to quickly build a purpose-built team for a high-impact, highly sensitive simulation.
Specialized subject Matter
Required accurate medical content and respectful representation
Multi-Disciplinary Expertise
Needed coordination across game development, medical education, and inclusive communications
Limited Internal Bandwidth
Limited capacity to source or manage cross-functional contributors at scale
How our solution helped
The Institution engaged Lifted to source, coordinate, and compliantly onboard a global team of independent talent with the right skill sets. Lifted also facilitated onboarding for the Institution's pre-identified contributors, allowing all workstreams to launch together providing a seamless and consistent experience
What We Delivered
Sourced and onboarded voiceover artists, illustrators, UI/UX designers, and a Python developer experienced in Ren’Py
Onboarded pre-identified talent under the same compliant infrastructure
Key success factors
Lifted supported the University in assembling a project-ready team while preserving the sensitivity and specificity the subject matter required.
Combined sourced and pre-identified talent under a single workflow
Reduced administrative complexity while preserving quality and tone
Ensured diverse voices were included in creative and editorial roles
Aligned project delivery with the Institution's reputation and academic standards
The outcome
From Concept to Scalable Simulation: The University’s approach to building its transgender healthcare simulation proved that innovation, inclusion, and academic rigor don’t need to be slowed by traditional hiring models. By relying on trusted, pre-vetted independent talent, the University was able to build faster and met their deadlines.
While this work was performed when these Enterprise solutions were embedded in Upwork, the same offerings and more are now available through Lifted, an Upwork Company.
