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Leading food distribution company streamlines compliant hiring with Lifted, an Upwork Company™

Lifted, an Upwork Company™ helped a wholesale food distributor streamline onboarding and compliance with a centralized AOR model, improving hiring speed and visibility.

At a glance.

onboarding time reduction

0 weeks

onboarding time reduction

0 weeks

faster project delivery through improved start-time readiness

0 %

faster project delivery through improved start-time readiness

0 %

on-time contract renewals for re-engaged talent

0 %

on-time contract renewals for re-engaged talent

0 %

global markets

0

global markets

0

Summary

A wholesale food distributor specializing in natural, organic, specialty, and fresh products faced critical inefficiencies in onboarding and compliance management. Fragmented regional processes, limited visibility into workforce data, and inconsistent practices were creating delays and exposing the organization to unnecessary risk. By partnering with Lifted, the company implemented a streamlined AOR model with real-time visibility, faster onboarding, and centralized tracking, which enables smoother hiring across teams and regions, and more predictable project delivery.

Challenges we tackled

  • Fragmented Compliance Practices

    Lack of a centralized method for tracking hiring activity across U.S. regions and global teams.

  • Delayed Project Start Times

    Inefficient onboarding processes created costly lags of up to three weeks.

  • Limited Reporting Access

    Without detailed reporting, internal teams couldn’t monitor project timelines or compliance adherence.

  • Increased Risk Exposure

    The previous model offered no indemnification against worker misclassification.

How our solution helped

By partnering with Lifted, the company implemented a streamlined AOR model with real-time visibility, faster onboarding, and centralized tracking, which enables smoother hiring across teams and regions, and more predictable project delivery.

  • Reduced time-to-fill for key projects by 40%

  • Standardized onboarding and engagement workflows across all regions

  • Delivered real-time reporting on hiring activity, project status, and contract renewals

  • Lifted’s AOR operating model centralized workforce management and improved visibility across domestic and international markets.

Key success factors

  • Dedicated Support Team

    Program managers guided implementation, adoption, and ongoing optimizations.

  • Advanced Reporting Tools

    Custom dashboards enabled better decision-making with real-time performance and compliance insights.

  • Scalable Architecture

    The new process model supports cross-regional hiring with minimal lift from internal teams.

The outcome

From Regional Inconsistency to Global Hiring Precision: Through this engagement, the company transformed its hiring and compliance operations from siloed and reactive to centralized, predictable, and scalable. With reduced time-to-fill and improved visibility into workforce data, the organization now moves faster, with less risk. Lifted is embedded as the client’s strategic partner for compliant, transparent hiring, setting the stage for continued growth across new markets and evolving operational needs.

While this work was performed when these Enterprise solutions were embedded in Upwork, the same offerings and more are now available through Lifted, an Upwork Company.

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